Returns & Refunds


We want you to be delighted with your shopping and amazed by our outstanding 
customer service. But if you are unhappy in the slightest we would rather know about 
it. If you have an issue with your delivery, or to return a product or report a damaged 
product please email us at info@ecokindly.co.uk

7 -Day Guarantee

If you decide you don't want any item in your order you can return it to us within 7 
days in the condition in which it arrived and we will issue you a full refund for the 
item. (Please note that you will be responsible for the cost of returning the item if it is 
not faulty).

This does not affect your statutory rights.

Damaged Products

Whilst we try very hard to deliver your items to you in perfect condition if you do 
receive any that are damaged or faulty then we will issue a replacement product free 
of charge.