Returns & Refunds
RETURNS & REFUNDS
We want you to be delighted with your shopping and amazed by our outstanding
customer service. But if you are unhappy in the slightest we would rather know about
it. If you have an issue with your delivery, or to return a product or report a damaged
product please email us at info@ecokindly.co.uk
7 -Day Guarantee
If you decide you don't want any item in your order you can return it to us within 7
days in the condition in which it arrived and we will issue you a full refund for the
item. (Please note that you will be responsible for the cost of returning the item if it is
not faulty).
This does not affect your statutory rights.
Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition if you do
receive any that are damaged or faulty then we will issue a replacement product free
of charge.